It is our aim to ensure that your Gift Baskets and Gift Hampers from Creative Gift Baskets New Zealand arrive at their intended recipient, on time and in as perfect condition as when they left our premises. Creative Gifts deliver next day throughout North Island. Please read delivery times for South Island. We make sure your gift hampers, gift baskets arrive fresh and in perfect condition as when they left our Warehouse. If you should experience any problems please contact us immediately.
Orders are dispatched from our Taupo and Auckland Warehouse :
Delivery charges are in New Zealand dollars - Includes packaging and GST.
Auckland: Next Business Day $7.00
Orders in by 2pm latest for week days for next day delivery.
Please note: Some parts of Greenhithe, Hobsonville, West Harbour, Pukekohe, Beachlands, Whitford, Kumeu, Riverhead, Helensville, Kaipara, Kaukapakapa, Titirangi can come under rural delivery which will take extra day. Check encase a rural ticket is needed.
North Island: Next Business Day $7.00
(Check if a Rural Delivery)
Orders in by 2pm week days for overnight delivery. Waiheke Island $14.00 includes Rural Delivery Ticket.
Saturday Delivery North Island add $5.00
Please add $5.00 to courier charge for Saturday Delivery, orders in by 2pm Friday.
South Island $7.00
(2 - 3 days Orders in by 2pm: Allow 2-3 working days e.g. If ordering Monday for Wednesday deliver
Rural Delivery in New Zealand add $5.00
Allow an additional 1 to 2 working days for delivery.
No couriers run on Sundays
Auckland: Order by 2pm for next business day delivery
Rest of North Island:
Orders in by 2pm for next business day delivery.
Saturday Delivery North Island Only
Orders in by 2pm Friday for Saturday Delivery. (North Island only)
2-3 working days for delivery Orders in by 2pm.
Allow 2 days extra time to place your orders for Mothers Day, Valentines day, Father's Day,Christmas etc
Order in plenty of time e.g. Order Monday by 2pm for delivery to door Wednesday.
additional 1-2 days longer depending on Rural Courier schedules.Add $5.00 to price.
PO Box Nos:
100% Satisfaction Guaranteed
Creative Gift Baskets will bring to you a great design, great products, and value for money. We take the upmost care in presenting, preparing and processing your order.
Creative Gift Baskets have a money back Guarantee, our professional team are here to help with your special gift and we stand by our products.
We only use fresh product and quality products.
We promise to use the products as advertised online. If for any reason a product within the basket or gift is out of stock, we will replace that product with another of the same value and quality as close to the original as possible.
Our team at Creative promise the receiver will be presented with an impressive and professionally wrapped Gift.
Our team will take the utmost care in preparing and processing your order.
We are here to solve any problems if they should arise and ensure your delivery runs smoothly.
We guarantee your satisfaction or your money back.
In the unlikely event your gift is damaged please contact us as soon as possible on 0800 131 755 or email email@example.com so we can make arrangements for the return of the outer box with gift inside. Once gift returned we can send a replacement or refund of money. This will depend on the reason why the gift has not been accepted by receiver.